We currently only accept credit card payments, PayPal & Crypto currency. More payment methods will be added in the future.

All of our prices are displayed in $AUD

• Australia: Free delivery, 5-7 days
• Other countries: Free delivery, 5-7 days

OUR DELIVERY PARTNERS

You will be sent a receipt for your order by email after payment is made. You will also receive a confirmation email with a tracking number once your item has been shipped.

We will gladly Refund or Exchange an item if:

• The item is faulty
• The item is not the same as the description or as shown or advertised
• The item does not perform as per the manufacturers intention

You may not be entitled to a Refund or Exchange if:

• You have changed your mind and no longer require the item
• You decide you cannot afford the item
• You found the item cheaper elsewhere
• The style, colour, or size is not suitable
• You were responsible for the fault
• All refund requests MUST be accompanied with an original receipt or other proof of purchase.
  Please feel free to discuss our policy with our Manager prior to purchase.

Note that measurements quoted on our website and affiliated sites and social media channels are subject to slight variances, when purchasing items measure all items to ensure they fit your space.

Once your order is shipped, it will be marked as complete in our database and you will receive a confirmation email with a tracking number.

If you have any concerns with your order, please contact our support team by email and they will be glad to assist you. Most emails are answered within 1 business day.

Support Team: [email protected]

Of course! All our Flair™ products are made of the highest grade (6A) of long fibre, 100% pure mulberry silk.

We produce our these silk mittens according to very high standards of quality, and we never use any toxic dyes.

Hair stylists, beauty experts, super models, and even dermatologists around the world all consider Flair™ as their best kept secret.

These pillowcases are hypoallergenic, totally natural, and do wonders for your skin and hair while you are sleeping due to their non-absorbent fibers.

Momme weight is a means of measuring the quality of silk, and the higher the momme weight, the higher quality the silk is.

Silk bedding with a high momme weight like 22 will appear significantly shinier and more lustrous, and will also last significantly longer (sometimes up to twice as long as silk bedding with a lower momme weight).